What promotions does Bithsha run?
Bithsha runs seasonal sales, festive offers, and exclusive discounts for members. Keep an eye on our homepage or subscribe to our newsletter for the latest deals.
My promo code is not working, what should I do?
Please check if the promo code has expired or if it applies to the items in your cart. If the issue continues, contact our customer care team for assistance.
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly from your Bithsha account.
When I place an order, how long does it take to get delivered?
Delivery times vary by location. Generally, orders are delivered within 3–7 business days.
How can I use a promo code or coupon?
To use a promo code or coupon, simply enter the code in the ‘Apply Promo Code’ box at checkout and click ‘Apply.’ The discount will be reflected in your order total before payment.
What are your policies regarding returns?
Bithsha accepts returns within 7 days of delivery for most items, provided they are unused, unwashed, and have original tags intact.
For eligible products, you can request a return or exchange directly from your Bithsha account.
How do I request a refund?
You can request a refund through your Bithsha account; it will be processed to your original payment method within 5–7 business days after return approval.
What time can I get in contact with Bithsha customer care and how?
Our customer care is available 24/7. You can reach us anytime via email, live chat, or phone for assistance.
